This website is owned and operated by Fandiem Inc. We respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it. This Privacy Policy applies to information we collect through our Website (as defined below) and the Fandiem services made available through the Website. 

This policy describes the type of information we collect from you and/or that you may provide us when you visit and/or use this website and/or any of our mobile applications (individually or collectively, “Website”). “You/your/user(s)” means you as a user of our Website. 

By accessing the Website, you acknowledge this Privacy Policy and agree to be bound by the terms hereof, the Terms of Use, and any other terms or policies we post on the Website. If there is anything you do not understand, please email any inquiry to legal@fandiem.com. If at any time you do not agree to this Privacy Policy, please do not use the Website or provide us with any Personal Information. 

We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Website or emailing you notice of the changes. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. You can tell if this Privacy Policy has changed by checking the last modified date that appears at the end of this Privacy Policy. If we make material changes to this Privacy Policy or our privacy practices, we will provide notice as required by applicable law, such as by email or by prominent notice on the Website, and, where required, we will provide you a reasonable opportunity to consent to, or withdraw consent from, the application of materially different practices to previously collected Personal Information. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof. 

We provide privacy request tools through our privacy compliance platform. You may submit privacy requests through our Privacy Requests portal at https://dsar.cptn.co/dsar/ceb87c99-1cc3-495d-b18e-2f5294ab3115 or by contacting us at legal@fandiem.com. We may take steps to verify your identity and authority before responding to a request, and you may designate an authorized agent where permitted by applicable law.

SUPPLEMENTAL PRIVACY NOTICE AND PRIVACY REQUESTS

In addition to this Privacy Policy, we provide a supplemental privacy notice and privacy request tools through our privacy compliance platform. The supplemental privacy notice provides additional information about privacy rights and certain data practices that may apply depending on your location. You may access the supplemental privacy notice and submit privacy requests through the links in our website footer.

This Privacy Policy and any supplemental privacy notice should be read together. If there is any conflict between this Privacy Policy and a supplemental privacy notice, we will apply the provision that provides the greater privacy protection or that is required by applicable law. Nothing in the supplemental privacy notice replaces or limits our Terms of Use, Official Rules, Donation Policy & Disclosures, campaign-specific disclosures, or any other terms that apply to a particular sweepstakes, donation, campaign, product, or service.

YOUR SECURITY 

We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. 

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Website, any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for unauthorized circumvention of any privacy settings or security measures contained on the Website. 

YOUR RIGHTS 

Depending on where you live, and subject to applicable exceptions, you may have certain privacy rights, including: 

The right to correct inaccuracies in your Personal Information 

The right to request that we delete your Personal Information, unless we have a legal obligation or other lawful basis to maintain it 

The right to obtain a copy of your Personal Information in a portable format 

The right to opt out of targeted advertising 

The right to opt out of profiling where applicable 

The right to opt out of the sale or sharing of Personal Information where applicable

The right to know the categories or specific third parties with whom we share Personal Information, where required by law 

We will not discriminate against you for exercising any privacy rights available to you under applicable law. 

HOW TO EXERCISE YOUR RIGHTS 

If you are a resident of a jurisdiction that provides privacy rights, you may submit a request through our Privacy Requests portal at https://dsar.cptn.co/dsar/ceb87c99-1cc3-495d-b18e-2f5294ab3115. If you cannot access the portal, you may email your request to legal@fandiem.com.

We may need to verify your identity before fulfilling a privacy request by matching information you provide with information we maintain about you or by using other verification measures permitted by law. You may also designate an authorized agent to submit a request on your behalf where permitted by law, but we may require proof of the agent’s authority and may ask you to verify your identity directly with us.

You will not be required to create a new account in order to exercise your privacy rights, although we may ask you to use an existing account to submit a request. If we decline to take action on a privacy request, we will inform you of the reasons for our decision and, where required by applicable law, you may appeal by submitting your appeal through our Privacy Requests portal at https://dsar.cptn.co/dsar/ceb87c99-1cc3-495d-b18e-2f5294ab3115 or by emailing legal@fandiem.com with the subject line “Privacy Request Appeal.” Within the time period required by applicable law, we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for our decision. If your appeal is denied, you may contact the attorney general of your state to submit a complaint.

We do not seek to collect sensitive Personal Information (such as government identification numbers, biometric or genetic data, precise geolocation, or information revealing health, racial or ethnic origin, religious beliefs, sexual orientation, immigration status, or citizenship) through the Website. To the extent any information we collect is treated as sensitive Personal Information under applicable law, we will process it only as permitted by applicable law and, where required, only with your consent or after providing you with notice and an opportunity to opt out of such processing.

INFORMATION WE COLLECT 

We collect various information that identifies you as a person (“Personal Information”) in three ways. First, we collect Personal Information that you provide to us. Second, we collect certain Automated Information that may contain Personal Information when you use our Website. Third, we may collect Personal Information from public sources or from third parties who have obtained such Personal Information in compliance with applicable laws and have the legal authority to provide such Personal Information to us. We will only collect Personal Information which is adequate and reasonably necessary in relation to the purposes described in this Privacy Policy. 

Personal Information You Provide to Us 

The Personal Information you provide to us is generally: 

contact details including name, email, telephone number and shipping, billing address 

login and account information, including unique user ID and password 

payment or credit card information through our third-party payment processor 

We collect Personal Information directly from you when you provide it to us. This typically occurs when you: 

sign up for our email list 

place an order with us online 

send us an email or other communication 

create an account with us 

participate in our promotions, sweepstakes, surveys, and/or contests 

Automated Information 

We also collect information through automated means, including cookies, pixels, tags, web beacons, software development kits, scripts, local storage, and similar technologies. These technologies may be operated by us or by analytics, advertising, and technology partners and may collect certain information about you when you visit our Website, including Personal Information (“Automated Information”) such as: 

the IP address of the device you use to connect to the internet (which may include information about your geographic location) 

the unique identifiers of your device 

your browser characteristics 

your device characteristics 

your operating system 

your language preferences 

the websites you visited before coming to our Website or through which you were referred to our Website 

information on actions taken by you on our Website 

dates and times of your visits to our Website 

the pages you accessed on our Website 

advertising identifiers

browser identifiers

cookie identifiers

referring and exit pages

campaign attribution information

interactions with advertisements, emails, sweepstakes pages, donation pages, and campaign pages

approximate location derived from IP address or device information

Most web browsers automatically accept cookies. If you do not wish to have cookies on your system, you can set your browser to refuse them. Please review the specific instructions from your browser in order to do this. However, please note that not accepting cookies may make certain features of our Website unavailable or difficult to view or use. 

Third parties may also collect information via our Website through cookies, pixels, tags, web beacons, scripts, third-party plug-ins, widgets, device identifiers, browser identifiers, advertising IDs, social media pixels, conversion tracking tools, and other technologies in order to: 

deliver targeted advertisements to you across the Internet; 

measure the effectiveness of advertising and marketing campaigns;

provide analytics regarding your visits to and interactions with our Website;

understand interactions with sweepstakes, auctions, donation pages, campaign pages, and other Website content; and

perform conversion tracking, attribution, fraud prevention, security, and Website functionality services.

This site uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. 

Information Obtained From Third Party Sources 

We may also collect information about you from third-party sources, such as service providers, payment processors, advertising and analytics partners, social media platforms, Campaign Partners, fundraiser or donation-related partners, and other parties that provide information to us in connection with the Website, a sweepstakes, auction, fundraiser, donation, promotion, or other Fandiem campaign. We may also obtain Personal Information from public sources where permitted by law.

HOW WE USE THE INFORMATION WE COLLECT 

Most commonly we will use your Personal Information in the following circumstances: 

To provide our products and services to you – This includes processing transactions and payments, fulfilling your orders, communicating with you about your orders, and maintaining your account. 

To communicate with you about our company, promotions, or other information we believe may be of interest to you – This includes responding to inquiries that you make, advising you of changes or updates to our website or policies contained on the website, sending you information about promotions or events, sending you information about other products or services, and sending you information about product updates. 

To advertise our products and services to you: This includes serving targeted advertisements, cross-context behavioral advertising, social media advertising, and campaign-related promotions to you based on your previous purchases, entries, donations, interactions with our Website, and interactions with other websites or online services, and developing, measuring, and conducting our advertising campaigns.

To create categories of consumers based on their actions and interests – This includes collecting a variety of types of personal information directly from you, from automated means, and from third party public sources. We may combine and analyze this data to identify links between certain behaviors and personal characteristics to create a profile of you. This allows us to understand our users who have similar characteristics or have performed similar actions and who are likely to share similar interests in our products and services. Based on this analysis, we may create categories of individuals who are targeted accordingly with offers and promotions by email, online advertising, and/or social media. 

To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 

To improve our Website and enhance our business – This includes troubleshooting issues we may have with the website, developing new features, products or services, and analyzing your interaction with our website. 

Where you have otherwise asked us to do so or consented to us doing so. 

To perform a contract we have entered into with you – This includes fulfilling orders or requests that you may make of us. 

Where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests. 

To comply with a legal or regulatory obligation – This includes cooperating with law enforcement and governmental authorities in response to valid subpoenas or other legal obligations. 

SHARING PERSONAL INFORMATION WITH THIRD PARTIES 

We are committed to maintaining your trust and we want you to understand when and with whom we may share Personal Information and information collected about you. We do not share your Personal Information with any third parties except as set forth herein. 

Campaign Partners: We offer sweepstakes and auctions in connection with certain Campaign Partners, which include artists, musicians, bands, nonprofits, charities, and other organizations associated with a specific campaign on our platform. When you enter a sweepstakes or auction offered in connection with a Campaign Partner, we will share your name and email address with that specific Campaign Partner only. Campaign Partners may use this information to contact you about their own news, initiatives, offerings, or mission-related activities, subject to their own privacy policies. We do not share your information with Campaign Partners whose campaigns you have not entered. We require our Campaign Partners to handle your Personal Information in accordance with applicable privacy laws and to use it only for purposes consistent with this Privacy Policy and the applicable campaign. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Other Individuals/Entities: We may disclose your Personal Information to outside individuals and/or companies that help us bring you the products and services we offer and to create, operate, and maintain our Website. For example, we may share your Personal Information with other companies or individuals in order to: 

manage a database of customer information; 

distribute our marketing and other e-mails; 

advertise our products to you; 

assist us with direct marketing and data collection; 

provide data storage 

provide data analysis; 

provide fraud prevention; 

provide order fulfillment and/or delivery services; and 

provide other services designed to assist us in developing and running our Website and maximizing our business potential. 

Investors/Business Transactions: If we seek investors or go through a business transition, including but not limited to, a merger, acquisition by another company, or a sale of all or a portion of our assets, your Personal Information may be shared as part of the negotiation of the transaction and will likely be among the assets transferred in the event of a sale or partial sale of our assets. 

Law Enforcement/Court Actions/Fraud Prevention: We may also disclose or share your Personal Information with other companies or individuals when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of users of the Website or the public. 

You may send us a request for the identities of third parties with whom we share your Personal Information if you are a resident of a state that requires we provide that information to you through our Privacy Requests portal at https://dsar.cptn.co/dsar/ceb87c99-1cc3-495d-b18e-2f5294ab3115 or, if you cannot access the portal, by emailing legal@fandiem.com. 

TARGETED ADVERTISING AND REMARKETING 

You may see advertisements for our products or services on other websites and online services because we work with outside advertisers, analytics providers, social media platforms, and advertising technology partners to engage in remarketing, retargeting, analytics, attribution, and campaign measurement. Through our relationships with these partners, we may target messaging to users by interest-based, demographic, contextual, and other means.

These partners may track your online activities over time and across various websites and online services by collecting information through automated means, including third-party cookies, pixels, tags, web beacons, scripts, device identifiers, browser identifiers, advertising IDs, social media pixels, and conversion tracking tools. They may use this information to show advertisements tailored to your interests, measure advertising performance, perform attribution and conversion tracking, and help us understand how users interact with our campaigns.

Depending on applicable law, this activity may be considered targeted advertising, cross-context behavioral advertising, or a sale or sharing of Personal Information.

If you opt out of targeted advertising, you may still see ads online, but such ads will not be personalized to you based on Personal Information we have collected about you for targeted advertising purposes.

OTHER WEBSITES 

Our Website may contain links or references to websites operated by third parties, including social media companies, or you may have come to our Website using a link found in another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent from us, and we have no control over, or responsibility for, their information, products or activities. Our privacy practices may differ from those of these other websites. If you provide Personal Information at one of these third party websites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please make sure you understand the other website's privacy policy before providing such website with any Personal Information. 

If you use a third-party website or application to access our Website or your account on our Website, your activities on such third-party sites or apps are governed by the privacy practices of those sites or apps. The privacy policies of other sites and apps may differ significantly from ours, and we have no control over the operation of those sites or apps or the manner in which the collect, store, or process data. 

YOUR CHOICES ABOUT HOW WE USE YOUR INFORMATION AND OPTING OUT There are ways by which you can control how your Personal Information is used. Tracking 

You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Please visit your specific browser’s instructions for doing this. The “Help” function on most browsers contains information on how you can set your browser to notify you before accepting cookies, or you can disable them entirely. If you opt out of cookies, you may not be able to take advantage of various features of the Website that are available to other users. For example, we may use cookies to recognize you by name when you return to this site so you don’t have to login again and provide your password 

each time. If you use more than one browser, you will need to change each browser’s settings in order to refuse cookies. 

Promotional Offers 

If you do not wish to receive our email promotional offers, you may opt-out by checking the relevant box when we collect your information, logging into your account to update your preferences, or clicking on the “unsubscribe” link found in emails we send to you. 

You may also choose which of our brands from whom you would like to receive communications and those from whom you would like to opt out by clicking here to manage your communication preferences. 

Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process. Opting out of receiving our communications will not affect your receipt of service-related communications, such as payment confirmations and delivery status updates, if we have a data breach, or other such communications for which we have a legal obligation to inform you and/or to prevent fraud or harm to our Website, our business, and/or third parties. 

Advertising 

If you do not want us to use Personal Information that we collect to deliver targeted advertising to you, or if you wish to opt out of the sale or sharing of Personal Information or cross-context behavioral advertising where applicable, you can submit a request through our Privacy Requests portal at https://dsar.cptn.co/dsar/ceb87c99-1cc3-495d-b18e-2f5294ab3115 or use any cookie or privacy preference tool we make available on the Website.

DO NOT TRACK AND OPT-OUT PREFERENCE SIGNALS

Some browsers offer a “Do Not Track” feature. Because there is no common industry standard for responding to “Do Not Track” browser signals, we do not currently respond to them. However, where required by applicable law, we recognize and honor opt-out preference signals, such as the Global Privacy Control, as a valid request to opt out of the sale or sharing of Personal Information or of targeted advertising for the browser or device that sends the signal.

There are third parties who provide tools that allow you to opt out of Internet-based and mobile advertising on your mobile device. Please visit TRUSTe’s Ad Preference Manager, currently available at https://preferences-mgr.truste.com/, the Digital Advertising Alliance’s consumer choice page, currently available at 

http://www.aboutads.info/choices/, or the Network Advertising Initiative (NAI) opt out tool currently available at http://www.networkadvertising.org/choices/. 

When using the ad industry opt out tools described above, note that: (a) if you opt-out we may still collect some data about your online activity for operational purposes (such as fraud prevention), but it will not be used by us for the purpose of targeting ads to you; (b) if you use multiple browsers or devices you may need to execute this opt out on each 

browser or device; and (c) other ad companies’ opt-outs may function differently than our opt-out, and we have no control over the practices of any third-parties. We do not make any representations or warranties about such opt-out services. Such services are independent from us, and we have no control over, or responsibility for their performance. 

Analytics 

Google 

Our Website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (“Google Analytics” or “Google”). You can learn more about Google Analytics here: 

https://marketingplatform.google.com/about/analytics/. Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of our Website. The information generated by these cookies, such as time, place and frequency of your visits to our Website, including your IP address, is transmitted to Google’s location in the US and stored there. Google Analytics may also use electronic images known as web beacons, sometimes called single pixel gifs, or similar technologies along with cookies to compile aggregated statistics to analyze how our Website is used. 

Google may transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will not associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our Website. 

Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. 

Revenue Roll 

Our website uses Revenue Roll, an identity resolution and email deliverability platform. You can learn more about Revenue Roll here: https://www.revenueroll.com/faq. To opt-out of Revenue Roll, you can complete the Opt-Out form on the Revenue Roll website. 

DISCLOSURE FOR LEGAL PURPOSES 

You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we are legally required to do so. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability. 

CHILDREN 

We do not knowingly permit persons under 16 years of age to use the Website, and we do not knowingly collect, use, or disclose Personal Information from anyone under 16 years of age. Certain sweepstakes, auctions, promotions, donations, fundraisers, campaigns, and SMS programs may have separate eligibility, age, consent, or participation requirements in the applicable Official Rules, terms, or disclosures, and nothing in this Privacy Policy limits or overrides those requirements. If we become aware that we have unknowingly collected Personal Information from a child under 16, we will make reasonable efforts to delete such information from our records unless we have a legal obligation or other lawful basis to retain it. We also do not knowingly sell the Personal Information of consumers under 18 years of age, or process such information for targeted advertising, without any consent required by applicable law.

CONFIDENTIAL INFORMATION 

We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission. 

RETENTION OF PERSONAL INFORMATION

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Website, administer accounts, process transactions, donations, fundraisers, sweepstakes, auctions, and campaigns, communicate with you, maintain security, prevent fraud, comply with legal, tax, accounting, and recordkeeping obligations, resolve disputes, enforce our agreements, and honor privacy choices. Retention periods may vary depending on the type of information, the context in which it was collected, applicable legal requirements, and our operational needs. When Personal Information is no longer reasonably necessary for these purposes, we will delete, de-identify, or aggregate it in accordance with applicable law.

DELETION OF YOUR PERSONAL INFORMATION 

You may request that we delete your Personal Information from our database and the databases of any other parties with whom we shared your Personal Information by submitting a request through our Privacy Requests portal at https://dsar.cptn.co/dsar/ceb87c99-1cc3-495d-b18e-2f5294ab3115. If you cannot access the portal, you may email your request to legal@fandiem.com. We will not delete your Personal Information if we have a legal obligation or other lawful basis to maintain such information.

ASSIGNMENT 

We may freely assign this Privacy Policy or any of our rights and/or obligations hereunder to any successor. 

CONTACT 

If you have any questions about your privacy or security at the Website, wish to update your Personal Information, or wish to exercise privacy rights, please submit a request through our Privacy Requests portal at https://dsar.cptn.co/dsar/ceb87c99-1cc3-495d-b18e-2f5294ab3115. If you cannot access the portal or prefer to contact us by email, you may send an email to legal@fandiem.com.

DATE LAST MODIFIED: July 27, 2026