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General
What is Fandiem?
Where does my donation go?
What is Fandiem’s refund policy?
Are travel and accommodation included in Fandiem prizes?
How do I know if I won?
I used Apple Pay/PayPal but the associated email may be old and I don’t see entries on my Fandiem Profile?
What does Fandiem do with my data?
How do I delete my account?
Is my donation tax-deductible?
Sweepstakes
Do I have to donate to enter Fandiem sweepstakes?
Why do my entires in my profile say "PENDING"?
How many entries can I submit?
How do I use bonus entries?
Why do I see $0.01 Discount for my Bonus Entries?
Are there eligibility restrictions to enter?
Where can i find start date, end date, and drawing date?
Can I win more than one prize?
How are winners chosen?
When is the winner chosen?
How do winners know if they have won?
When do I receive the item I was offered as part of a sweepstakes minimum donation?
Auctions
How does bidding work?
What are the Terms of Use for Auction?
What are Reserve Bids?
Are there eligibility restrictions to bid?
How do I know if I won?
How do I pay for my winning bid?
What is the Buyer’s Premium?
The Fandiem Club
What is The Fandiem Club?
How are the Fandiem Cause Club nonprofits chosen?
Is my donation tax-deductible?
How is my donation split amongst nonprofits?
How/When are the funds distributed?
What are The Fandiem Club Quarterly Prizes?
How many entries can I submit?
How many times can someone win prizes?
How do I edit my subscription settings?
How do I add my Fandiem Sweeps bonus entries?
